Contact by phone & email – the usual contact possibilities by phone & email are, naturally, at your disposal even with Simple SMS. You will receive the contact data after your enrollment; the contact data is also available at your customer service / software under Support -> contact possibilities at your beck and call.
Emergency support – You can send us a message directly out of your Simple SMS software under Support -> notify problem in case of emergencies. Our technical department is immediately informed by this method and they will be able to immediately take care of the problem. Furthermore, our 24/7/365 Hotline is at your disposal in case of problems.
The Simple SMS Service-Offensive:
Free reachable from Austria, Germany, Switzerland, Great Britain, France and Slovakia - 24 hours per day!
24/7/365 Service-Hotline: (A) 0800 20 20 49 - free from Austria
24/7/365 Service-Hotline: (DE, CH, GB, FR, SK) 00800 20 20 49 00 - free from Germany, Switzerland, Great Britain, France and Slovakia
24/7/365 Service-Hotline: (Int.) +43 (0) 7242 252 0-80 - from abroad
Fax: (A) 0800 20 40 79 - free from Austria
Fax: (DE, CH, GB, FR, SK) 00800 20 40 79 00 - free from Germany, Switzerland, Great Britain, France and Slovakia
Fax: (Int.) +43 (0) 7242 252 0-84 - from abroad
E-Mail Support:
support@simplesms-mobile.com
Technical Support / Software Support can be obtained through the
Service-Hotline on
Monday to Saturday between 08:00 am and 09:00 pm.
The service team will help you in case of problems and emergencies during all other times.
